Frequently Asked Questions

  • All returns must be shipped within 14 days of your delivery date. All returns will be verified by a team member before a refund is issued. Please see our returns page for more information.

  • While we do not make custom guitars at this time, Ferro Guitars started as custom guitar builders. John found his passion was more in making high quality guitar parts and in the innovation of todays guitar parts.

  • Ferro Guitars is based in our machine shop in upstate New York. We are currently opperating soley online.

  • Prior to purchasing a bridge you should know the standards for your guitar. Installation is the customers responsibility, but we are always here to help. If you run into any issues feel free to email us!